{"id":5410,"date":"2025-06-17T15:35:01","date_gmt":"2025-06-17T13:35:01","guid":{"rendered":"https:\/\/www.vetfriendlyconsulting.com\/il-corso\/"},"modified":"2026-01-07T10:03:19","modified_gmt":"2026-01-07T09:03:19","slug":"il-corso","status":"publish","type":"page","link":"https:\/\/www.vetfriendlyconsulting.com\/en\/il-corso\/","title":{"rendered":"Courses"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5410\" class=\"elementor elementor-5410 elementor-4983\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc2c483 e-flex e-con-boxed e-con e-parent\" data-id=\"cc2c483\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-256f1ae e-con-full e-flex e-con e-child\" data-id=\"256f1ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a23df29 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"a23df29\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">The courses<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbc862b elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"dbc862b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Communication and Management Skills for the Veterinary Clinic<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fe472b4 e-con-full e-flex e-con e-child\" data-id=\"fe472b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b139f6f e-flex e-con-boxed e-con e-parent\" data-id=\"b139f6f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d6eb4e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"0d6eb4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Our programs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb79045 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"eb79045\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">COMPLETE PROGRAM FOR THE TRANSFORMATION OF YOUR CLINIC<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d5d379a e-con-full e-flex e-con e-child\" data-id=\"d5d379a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c907572 elementor-widget elementor-widget-button\" data-id=\"c907572\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#shift\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">VET SHIFT<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ac4bc1 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5ac4bc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">INTENSIVE SINGLE-TOPIC COURSES<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-afd2b8c e-con-full e-flex e-con e-child\" data-id=\"afd2b8c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4463e0 elementor-widget elementor-widget-button\" data-id=\"f4463e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#insight\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">VET INSIGHT <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4f3260 elementor-widget elementor-widget-button\" data-id=\"c4f3260\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#welcome\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">WELCOME VET <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab9383f elementor-widget elementor-widget-button\" data-id=\"ab9383f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#com\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">COMMUNICATION 4 VET <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a5a8e2 elementor-widget elementor-widget-button\" data-id=\"0a5a8e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#cal\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">calgary cambridge <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6af2fce elementor-widget elementor-widget-button\" data-id=\"6af2fce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#value\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">VALUE UP <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-392eb88 elementor-widget elementor-widget-button\" data-id=\"392eb88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#lean\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">LEAN VET <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e529700 elementor-widget elementor-widget-button\" data-id=\"e529700\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#kpi\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">KPI 4 VET <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15e5138 elementor-widget elementor-widget-button\" data-id=\"15e5138\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#lead\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">LEAD 4 VET <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2afc649 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2afc649\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">All courses can be organized at your clinic or at <strong><i>Fattoria di Vibio<\/i>, Doglio (TR)<\/strong>. <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-60560b4 e-con-full e-flex e-con e-child\" data-id=\"60560b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4aeff34 elementor-widget elementor-widget-button\" data-id=\"4aeff34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.vetfriendlyconsulting.com\/il-corso\/fattoria-di-vibio\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-827d058 e-flex e-con-boxed e-con e-parent\" data-id=\"827d058\" data-element_type=\"container\" data-e-type=\"container\" id=\"shift\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e87346 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"5e87346\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">VET SHIFT<br><small>Annual Management Program for Operational Excellence in Your Veterinary Clinic<\/small><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b977914 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"b977914\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">VET-SHIFT is the most comprehensive and valuable annual program offered by VetFriendly Consulting.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7f9e0d5 e-con-full e-flex e-con e-child\" data-id=\"7f9e0d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-59129b5 e-con-full e-flex e-con e-child\" data-id=\"59129b5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18c9be7 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"18c9be7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"1024\" src=\"https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/vet-shift-768x1024.jpg\" class=\"attachment-large size-large wp-image-5412\" alt=\"\" srcset=\"https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/vet-shift-768x1024.jpg 768w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/vet-shift-225x300.jpg 225w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/vet-shift-1152x1536.jpg 1152w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/vet-shift.jpg 1200w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2db4dcd e-con-full e-flex e-con e-child\" data-id=\"2db4dcd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d90e45d elementor-widget elementor-widget-text-editor\" data-id=\"d90e45d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A 12-month structured program designed to transform your clinic into an efficient, profitable, and sustainable organization by empowering people and improving processes.<\/p><p>\ud83c\udfaf <strong>Program Objective<\/strong><br>VET SHIFT is not just a theoretical program, but a practical, hands-on, and guided operational journey.<\/p><p><strong>Throughout the year, each clinic will receive:<\/strong><\/p><ul><li>Practical tools to transform the organization and improve its efficiency<\/li><li>Real managerial skills that can be immediately applied in daily work<\/li><li>Ongoing support from two professionals with expertise in clinical management and organizational development<\/li><li>Clear, shared objectives defined at the beginning of the program and measured throughout the journey<\/li><li>Tangible results, both in terms of internal climate and economic performance<\/li><\/ul><p>\ud83d\udc65 Project Leaders<br><em>Simone Scoccianti &amp; Paolo Peppucci<\/em><\/p><p>Experience, pragmatism, and strategic vision in service of change.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c470aa4 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"c470aa4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">A unique program that brings together, in a single course, all the core modules needed to deeply transform the management of a veterinary practice\u2014at a more advantageous price compared to purchasing the individual courses separately.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05181a0 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"05181a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Program<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45e2a77 elementor-widget elementor-widget-eael-adv-tabs\" data-id=\"45e2a77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div data-scroll-on-click=\"no\" data-scroll-speed=\"300\" id=\"eael-advance-tabs-45e2a77\" class=\"eael-advance-tabs eael-tabs-vertical eael-tab-auto-active \" data-tabid=\"45e2a77\">\n            <div class=\"eael-tabs-nav \">\n                <ul class=\"eael-tab-inline-icon\" role=\"tablist\">\n                                            <li id=\"initial-assessment\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"initial-assessment-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Initial Assessment<\/span>                            \n                                                    <\/li>\n                                            <li id=\"customer-care-amp-front-desk-manager\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"customer-care-amp-front-desk-manager-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Customer Care &amp; Front Desk Manager<\/span>                            \n                                                    <\/li>\n                                            <li id=\"clinical-communication\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"clinical-communication-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Clinical Communication<\/span>                            \n                                                    <\/li>\n                                            <li id=\"pricing-amp-perceived-value\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"pricing-amp-perceived-value-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Pricing &amp; Perceived Value<\/span>                            \n                                                    <\/li>\n                                            <li id=\"lean-thinking-for-the-clinic\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"lean-thinking-for-the-clinic-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Lean Thinking for the Clinic<\/span>                            \n                                                    <\/li>\n                                            <li id=\"economic-kpis-amp-data-driven-culture\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"6\" role=\"tab\" tabindex=\"-1\" aria-controls=\"economic-kpis-amp-data-driven-culture-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Economic KPIs &amp; Data-Driven Culture<\/span>                            \n                                                    <\/li>\n                                            <li id=\"leadership-amp-managerial-development\" class=\"inactive eael-tab-item-trigger eael-tab-nav-item\" aria-selected=\"false\" data-tab=\"7\" role=\"tab\" tabindex=\"-1\" aria-controls=\"leadership-amp-managerial-development-tab\" aria-expanded=\"false\">\n                            \n                                                                                                                            \n                                                            <span class=\"eael-tab-title title-after-icon\" >Leadership &amp; Managerial Development<\/span>                            \n                                                    <\/li>\n                    \n                                  <\/ul>\n            <\/div>\n            \n            <div class=\"eael-tabs-content\">\n\t\t        \n                    <div id=\"initial-assessment-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"initial-assessment-tab\">\n\t\t\t\t        <ul>\n<li>Observation of workflows and internal dynamics<\/li>\n<li>Interviews with clinical and non-clinical staff<\/li>\n<li>Data collection and analysis<\/li>\n<li>Mapping of critical areas and opportunities for improvement<\/li>\n<li>Shared definition of project objectives and responsibilities<\/li>\n<\/ul>\n                                        <\/div>\n\t\t        \n                    <div id=\"customer-care-amp-front-desk-manager-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"customer-care-amp-front-desk-manager-tab\">\n\t\t\t\t        <ul>\n<li>The strategic role of the front office<\/li>\n<li>Standardization of the welcome process<\/li>\n<li>Management of calls, emergencies, and the waiting area<\/li>\n<li>Organization of appointments and medication dispensing<\/li>\n<li>Digitization of the front desk<\/li>\n<li>Training in effective communication and client management<\/li>\n<li>Management of relationships and conflict resolution within the team<\/li>\n<\/ul>\n                                        <\/div>\n\t\t        \n                    <div id=\"clinical-communication-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"clinical-communication-tab\">\n\t\t\t\t        <ul>\n<li>Communication with clients and within the team<\/li>\n<li>Communication models in veterinary medicine<\/li>\n<li>Calgary\u2013Cambridge Method<\/li>\n<li>Management of complaints and financial concerns<\/li>\n<li>Interview techniques and staff management<\/li>\n<\/ul>\n                                        <\/div>\n\t\t        \n                    <div id=\"pricing-amp-perceived-value-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"pricing-amp-perceived-value-tab\">\n\t\t\t\t        <ul>\n<li>Building a coherent and sustainable pricing structure<\/li>\n<li>Effective presentation of prices<\/li>\n<li>Increasing the value perceived by clients<\/li>\n<li>Creation and management of health and preventive care plans<\/li>\n<li>Sales techniques<\/li>\n<\/ul>\n                                        <\/div>\n\t\t        \n                    <div id=\"lean-thinking-for-the-clinic-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"lean-thinking-for-the-clinic-tab\">\n\t\t\t\t        <ul>\n<li>\n<p>Improving medical quality by reducing inefficiencies<\/p>\n<\/li>\n<li>\n<p>Streamlining processes and reducing waste<\/p>\n<\/li>\n<li>\n<p>Shift optimization and human resources management<\/p>\n<\/li>\n<li>\n<p>Reorganization of inventory and medication dispensing<\/p>\n<\/li>\n<\/ul>\n                                        <\/div>\n\t\t        \n                    <div id=\"economic-kpis-amp-data-driven-culture-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"economic-kpis-amp-data-driven-culture-tab\">\n\t\t\t\t        <ul>\n<li>\n<p>Definition of clinical and management indicators<\/p>\n<\/li>\n<li>\n<p>Use of numerical dashboards to guide the team<\/p>\n<\/li>\n<li>\n<p>Financial planning and budgeting<\/p>\n<\/li>\n<li>\n<p>Support for investments and strategic decision-making<\/p>\n<\/li>\n<\/ul>\n                                        <\/div>\n\t\t        \n                    <div id=\"leadership-amp-managerial-development-tab\" class=\"clearfix eael-tab-content-item inactive\" data-title-link=\"leadership-amp-managerial-development-tab\">\n\t\t\t\t        <ul>\n<li>\n<p>Situational leadership and conflict management<\/p>\n<\/li>\n<li>Development of coordinators and key roles<\/li>\n<li>Effective meetings and data sharing<\/li>\n<li>Creation of a clear and functional organizational structure<\/li>\n<\/ul>\n                                        <\/div>\n\t\t                    <\/div>\n        <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f82038 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1f82038\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">The VET-SHIFT program includes:<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52bd423 elementor-widget elementor-widget-text-editor\" data-id=\"52bd423\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>VET INSIGHT<\/strong> \u2013 Clinic identity and positioning.<\/li><li><strong>WELCOME VET<\/strong> \u2013 Reception and customer journey<\/li><li><strong>COMMUNICATION FOR VET<\/strong> \u2013 Effective communication with clients and the team<\/li><li><strong>VALUE UP<\/strong> \u2013 Perceived value, pricing, and value proposition<\/li><li><strong>Lean FOR VET<\/strong> \u2013 Process optimization<\/li><li><strong>KPI FOR VET<\/strong> \u2013 Management control and key performance indicators<\/li><li><strong>LEAD FOR VET<\/strong> \u2013 Leadership, vision, and team management<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ebb5a82 e-con-full e-flex e-con e-child\" data-id=\"ebb5a82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3285c26 elementor-widget elementor-widget-button\" data-id=\"3285c26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#prenota\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request information<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8d07dfd e-flex e-con-boxed e-con e-parent\" data-id=\"8d07dfd\" data-element_type=\"container\" data-e-type=\"container\" id=\"insight\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47012db elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"47012db\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Intensive single-topic courses<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6bdb68 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"e6bdb68\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">VET INSIGHT \u2013 Strategic Diagnosis and Analysis of Your Practice<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7f5777 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"e7f5777\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">(2 days on-site at the clinic + 6 hours online)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c212b4 e-con-full e-flex e-con e-child\" data-id=\"6c212b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-fb8201a e-con-full e-flex e-con e-child\" data-id=\"fb8201a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36224f4 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"36224f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/vet-insight-1024x1024.jpeg\" class=\"attachment-large size-large wp-image-5413\" alt=\"\" srcset=\"https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/vet-insight-1024x1024.jpeg 1024w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/vet-insight-300x300.jpeg 300w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/vet-insight-150x150.jpeg 150w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/vet-insight-768x768.jpeg 768w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/vet-insight-1536x1536.jpeg 1536w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/vet-insight.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-908392b e-con-full e-flex e-con e-child\" data-id=\"908392b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1de78b7 elementor-widget elementor-widget-text-editor\" data-id=\"1de78b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Objective<\/strong>:<br>To realistically and collaboratively capture the clinic\u2019s current situation: strengths, critical areas, and opportunities for improvement.<\/p><p><strong>Activities<\/strong>:<\/p><ul><li>Observation of workflows and internal dynamics<\/li><li>Individual and group interviews<\/li><li>Analysis of economic, clinical, and organizational data<\/li><li>Mapping of operational priorities<\/li><li>Preparation of a detailed report<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6badf8c e-con-full e-flex e-con e-child\" data-id=\"6badf8c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ebbb624 elementor-widget elementor-widget-button\" data-id=\"ebbb624\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#prenota\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request information<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1786f91 e-flex e-con-boxed e-con e-parent\" data-id=\"1786f91\" data-element_type=\"container\" data-e-type=\"container\" id=\"welcome\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19d20d6 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"19d20d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">WELCOME VET \u2013 Customer Experience &amp; Front Desk Strategy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-405d8e9 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"405d8e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">(1 day on-site at the clinic + 6 hours online)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ae4cc8 e-con-full e-flex e-con e-child\" data-id=\"1ae4cc8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-116ed03 e-con-full e-flex e-con e-child\" data-id=\"116ed03\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1b50be elementor-widget elementor-widget-text-editor\" data-id=\"f1b50be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Objective<\/strong>:<br>To evolve the front office into a strategic hub for client relationships and workflow control.<\/p><p><strong>Content<\/strong>:<\/p><ul><li>Role of the Front Desk Manager<\/li><li>Management of emergencies, appointments, waiting times, and medications<\/li><li>Digitization and standardization of procedures<\/li><li>Effective communication and internal conflict management<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2acc1d9 e-con-full e-flex e-con e-child\" data-id=\"2acc1d9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-391f0dc elementor-widget elementor-widget-button\" data-id=\"391f0dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#prenota\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request information<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-199e388 e-con-full e-flex e-con e-child\" data-id=\"199e388\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16cc682 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"16cc682\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/welcome-vet-1024x1024.jpeg\" class=\"attachment-large size-large wp-image-5414\" alt=\"\" srcset=\"https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/welcome-vet-1024x1024.jpeg 1024w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/welcome-vet-300x300.jpeg 300w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/welcome-vet-150x150.jpeg 150w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/welcome-vet-768x768.jpeg 768w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/welcome-vet-1536x1536.jpeg 1536w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/welcome-vet.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee8931e e-flex e-con-boxed e-con e-parent\" data-id=\"ee8931e\" data-element_type=\"container\" data-e-type=\"container\" id=\"com\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8286e25 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8286e25\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">COMMUNICATION 4 VET \u2013 Clinical and Internal Communication<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18b332e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"18b332e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">(1 day on-site at the clinic + 6 hours online)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f89586c e-con-full e-flex e-con e-child\" data-id=\"f89586c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ac8e789 e-con-full e-flex e-con e-child\" data-id=\"ac8e789\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47b4e22 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"47b4e22\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/com-4-vet.jpg\" class=\"attachment-large size-large wp-image-5415\" alt=\"\" srcset=\"https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/com-4-vet.jpg 1000w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/com-4-vet-300x300.jpg 300w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/com-4-vet-150x150.jpg 150w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/com-4-vet-768x768.jpg 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6067f51 e-con-full e-flex e-con e-child\" data-id=\"6067f51\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25ab660 elementor-widget elementor-widget-text-editor\" data-id=\"25ab660\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Objective<\/strong>:<br>To strengthen the veterinarian\u2013client relationship and communication among team members.<\/p><p><strong>Content<\/strong>:<\/p><ul><li>The Calgary\u2013Cambridge Method in the clinical relationship<\/li><li>Management of complaints and difficult conversations<\/li><li>Effective internal communication and handovers<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-04755a8 e-con-full e-flex e-con e-child\" data-id=\"04755a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-516114e elementor-widget elementor-widget-button\" data-id=\"516114e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#prenota\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request information<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c100650 e-flex e-con-boxed e-con e-parent\" data-id=\"c100650\" data-element_type=\"container\" data-e-type=\"container\" id=\"cal\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4bd2873 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4bd2873\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">The Calgary\u2013Cambridge Guide \u2013 Fully Online Program <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-50e39ee e-con-full e-flex e-con e-child\" data-id=\"50e39ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0400387 e-con-full e-flex e-con e-child\" data-id=\"0400387\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2338c2e elementor-widget elementor-widget-text-editor\" data-id=\"2338c2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Objective<\/strong>:<br>To develop communication skills for veterinary clinics.<\/p><p><strong>Content<\/strong>:<\/p><ul><li>Greater satisfaction among your clients<\/li><li>Better care for patients<\/li><li>Fewer conflicts with clients<\/li><li>Fewer complaints from clients<\/li><li>A better working environment and reduced staff turnover in the clinic<\/li><li>Greater profitability<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e5bbad e-con-full e-flex e-con e-child\" data-id=\"4e5bbad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8bf083c elementor-widget elementor-widget-button\" data-id=\"8bf083c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#prenota\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request information<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e49af3 e-con-full e-flex e-con e-child\" data-id=\"5e49af3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2c5062 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"c2c5062\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/calgary-cambridge-1024x1024.jpeg\" class=\"attachment-large size-large wp-image-5416\" alt=\"\" srcset=\"https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/calgary-cambridge-1024x1024.jpeg 1024w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/calgary-cambridge-300x300.jpeg 300w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/calgary-cambridge-150x150.jpeg 150w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/calgary-cambridge-768x768.jpeg 768w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/calgary-cambridge-1536x1536.jpeg 1536w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/calgary-cambridge.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-32af50c e-flex e-con-boxed e-con e-parent\" data-id=\"32af50c\" data-element_type=\"container\" data-e-type=\"container\" id=\"value\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d58837 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"0d58837\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">VALUE UP \u2013 Pricing and Perceived Value<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22f6d63 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"22f6d63\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">(1 day on-site at the clinic + 6 hours online)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9746b37 e-con-full e-flex e-con e-child\" data-id=\"9746b37\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-50a3afc e-con-full e-flex e-con e-child\" data-id=\"50a3afc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f72ffc6 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"f72ffc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/value-up-1024x1024.jpeg\" class=\"attachment-large size-large wp-image-5417\" alt=\"\" srcset=\"https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/value-up-1024x1024.jpeg 1024w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/value-up-300x300.jpeg 300w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/value-up-150x150.jpeg 150w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/value-up-768x768.jpeg 768w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/value-up-1536x1536.jpeg 1536w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/value-up.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e6f0b88 e-con-full e-flex e-con e-child\" data-id=\"e6f0b88\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dab9ad9 elementor-widget elementor-widget-text-editor\" data-id=\"dab9ad9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Objective:<br>To build a sustainable pricing structure and learn how to communicate value, not just prices.<\/p><p><strong>Content<\/strong>:<\/p><ul><li>Price psychology and presentation strategies<\/li><li>Price list review and creation of health\/prevention plans<\/li><li>Ethical sales proposal techniques<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d5ca64 e-con-full e-flex e-con e-child\" data-id=\"1d5ca64\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e036f84 elementor-widget elementor-widget-button\" data-id=\"e036f84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#prenota\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request information<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f60c23 e-flex e-con-boxed e-con e-parent\" data-id=\"9f60c23\" data-element_type=\"container\" data-e-type=\"container\" id=\"lean\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a01287 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9a01287\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">LEAN VET \u2013 Efficiency and Streamlining of Clinical Processes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1585a02 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1585a02\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">(1 day on-site at the clinic + 6 hours online)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-34b54d7 e-con-full e-flex e-con e-child\" data-id=\"34b54d7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-460feec e-con-full e-flex e-con e-child\" data-id=\"460feec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-895e0bf elementor-widget elementor-widget-text-editor\" data-id=\"895e0bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Objective<\/strong>:<br>To reduce waste and optimize resources while improving perceived clinical quality.<\/p><p><strong>Content<\/strong>:<\/p><ul><li>Lean Thinking principles in veterinary medicine<\/li><li>Workflow mapping and lean inventory management<\/li><li>Shift optimization and implementation of visual SOPs (Standard Operating Procedures)<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a486d0 e-con-full e-flex e-con e-child\" data-id=\"4a486d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71ee6d6 elementor-widget elementor-widget-button\" data-id=\"71ee6d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#prenota\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request information<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f72efd9 e-con-full e-flex e-con e-child\" data-id=\"f72efd9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb812e7 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"bb812e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/lean-vet-1024x1024.jpeg\" class=\"attachment-large size-large wp-image-5418\" alt=\"\" srcset=\"https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/lean-vet-1024x1024.jpeg 1024w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/lean-vet-300x300.jpeg 300w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/lean-vet-150x150.jpeg 150w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/lean-vet-768x768.jpeg 768w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/lean-vet-1536x1536.jpeg 1536w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/lean-vet.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ea3f543 e-flex e-con-boxed e-con e-parent\" data-id=\"ea3f543\" data-element_type=\"container\" data-e-type=\"container\" id=\"kpi\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1eaac17 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"1eaac17\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">KPI 4 VET \u2013 Financial Indicators and Strategic Control<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43b8076 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"43b8076\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">(1 day on-site at the clinic + 6 hours online)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3beb64d e-con-full e-flex e-con e-child\" data-id=\"3beb64d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-38144ea e-con-full e-flex e-con e-child\" data-id=\"38144ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c4364f elementor-invisible elementor-widget elementor-widget-image\" data-id=\"7c4364f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/kpi-4-vet-1024x1024.jpeg\" class=\"attachment-large size-large wp-image-5419\" alt=\"\" srcset=\"https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/kpi-4-vet-1024x1024.jpeg 1024w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/kpi-4-vet-300x300.jpeg 300w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/kpi-4-vet-150x150.jpeg 150w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/kpi-4-vet-768x768.jpeg 768w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/kpi-4-vet-1536x1536.jpeg 1536w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/kpi-4-vet.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dc640b3 e-con-full e-flex e-con e-child\" data-id=\"dc640b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8786084 elementor-widget elementor-widget-text-editor\" data-id=\"8786084\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Objective<\/strong>:<br>To manage the clinic through real data, avoiding decisions based on impressions.<\/p><p><strong>Content<\/strong>:<\/p><ul><li>Selection and implementation of clinical, managerial, and financial KPIs<\/li><li>Budgeting, forecasting, and cost control<\/li><li>Dashboards and monitoring tools for continuous performance tracking<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0d20f0a e-con-full e-flex e-con e-child\" data-id=\"0d20f0a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d07626b elementor-widget elementor-widget-button\" data-id=\"d07626b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#prenota\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request information<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5319ea3 e-flex e-con-boxed e-con e-parent\" data-id=\"5319ea3\" data-element_type=\"container\" data-e-type=\"container\" id=\"lead\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2135c3d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2135c3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">LEAD 4 VET \u2013 Leadership &amp; Team Development<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8b9735 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"d8b9735\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">(1 day on-site at the clinic + 6 hours online)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fe5c90 e-con-full e-flex e-con e-child\" data-id=\"7fe5c90\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a487cc0 e-con-full e-flex e-con e-child\" data-id=\"a487cc0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-760e955 elementor-widget elementor-widget-text-editor\" data-id=\"760e955\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Objective<\/strong>:<br>To build a solid organizational structure with active key roles and distributed leadership.<\/p><p><strong>Content<\/strong>:<\/p><ul><li>Situational leadership and conflict management<\/li><li>Training of coordinators and role definition<\/li><li>Functional organizational chart and facilitation of effective meetings<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18a9fb9 e-con-full e-flex e-con e-child\" data-id=\"18a9fb9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5579367 elementor-widget elementor-widget-button\" data-id=\"5579367\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#prenota\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request information<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-415aee1 e-con-full e-flex e-con e-child\" data-id=\"415aee1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55627e8 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"55627e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/lead-4vet-1024x1024.jpeg\" class=\"attachment-large size-large wp-image-5420\" alt=\"\" srcset=\"https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/lead-4vet-1024x1024.jpeg 1024w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/lead-4vet-300x300.jpeg 300w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/lead-4vet-150x150.jpeg 150w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/lead-4vet-768x768.jpeg 768w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/lead-4vet-1536x1536.jpeg 1536w, https:\/\/www.vetfriendlyconsulting.com\/wp-content\/uploads\/2025\/06\/lead-4vet.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4266ef4 e-flex e-con-boxed e-con e-parent\" data-id=\"4266ef4\" data-element_type=\"container\" data-e-type=\"container\" id=\"prenota\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80881de elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"80881de\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Request information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d3656a2 e-con-full e-flex e-con e-child\" data-id=\"d3656a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3fafc2d e-con-full e-flex e-con e-child\" data-id=\"3fafc2d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41a6485 elementor-widget elementor-widget-text-editor\" data-id=\"41a6485\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To enroll, fill out the form or request information at <span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"mailto:info@vetfriendlyconsulting.com\">info@vetfriendlyconsulting.com<\/a><\/span><\/p><p>You will be contacted with the available dates and payment options.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a36a8d6 e-con-full e-flex e-con e-child\" data-id=\"a36a8d6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd531d1 elementor-widget elementor-widget-formidable\" data-id=\"dd531d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"formidable.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"frm_forms  with_frm_style frm_style_stile-di-formidable\" id=\"frm_form_6_container\" data-token=\"25502a1d3027efd7f569e06f62560f18\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form \" id=\"form_form-corso22\" data-token=\"25502a1d3027efd7f569e06f62560f18\">\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">Form corsi - EN<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"6\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_6\" id=\"frm_hide_fields_6\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"form-corso22\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_6\" name=\"frm_submit_entry_6\" value=\"e85af5796c\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/5410\" \/><div id=\"frm_field_32_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container\">\r\n\t<label for=\"field_elimz3\" id=\"field_elimz3_label\" class=\"frm_primary_label\">Name\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/label>\r\n\t<input type=\"text\" id=\"field_elimz3\" name=\"item_meta[32]\" value=\"\"  data-reqmsg=\"Name cannot be blank.\" aria-required=\"true\" data-invmsg=\"Name non \u00e8 valido\" aria-invalid=\"false\"  \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_33_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container\">\r\n\t<label for=\"field_5cg5b3\" id=\"field_5cg5b3_label\" class=\"frm_primary_label\">Email\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/label>\r\n\t<input type=\"email\" id=\"field_5cg5b3\" name=\"item_meta[33]\" value=\"\"  data-reqmsg=\"Email cannot be blank.\" aria-required=\"true\" data-invmsg=\"Email non \u00e8 valido\" aria-invalid=\"false\"  \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_34_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container\">\r\n\t<label for=\"field_id3743\" id=\"field_id3743_label\" class=\"frm_primary_label\">Phone\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/label>\r\n\t<input type=\"tel\" id=\"field_id3743\" name=\"item_meta[34]\" value=\"\"  data-reqmsg=\"Phone cannot be blank.\" aria-required=\"true\" data-invmsg=\"Phone non \u00e8 valido\" aria-invalid=\"false\" pattern=\"((\\+\\d{1,3}(-|.| )?\\(?\\d\\)?(-| |.)?\\d{1,5})|(\\(?\\d{2,6}\\)?))(-|.| )?(\\d{3,4})(-|.| )?(\\d{4})(( x| ext)\\d{1,5}){0,1}$\"  \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_35_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n\t<label for=\"field_i2nyq2\" id=\"field_i2nyq2_label\" class=\"frm_primary_label\">Course\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/label>\r\n\t\t\t<select name=\"item_meta[35]\" id=\"field_i2nyq2\"  placeholder=\"Select Course\" data-reqmsg=\"Course non pu\u00f2 essere vuoto.\" aria-required=\"true\" data-invmsg=\"Course is invalid\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Select Course<\/option><option  value=\"Vet Insight\">Vet Insight<\/option><option  value=\"Welcome Vet\">Welcome Vet<\/option><option  value=\"Communication Vet\">Communication Vet<\/option><option  value=\"Calgary Cambridge\">Calgary Cambridge<\/option><option  value=\"Value Up\">Value Up<\/option><option  value=\"Lean Vet\">Lean Vet<\/option><option  value=\"KPI 4 Vet\">KPI 4 Vet<\/option><option  value=\"Lead 4 Vet\">Lead 4 Vet<\/option><option  value=\"Vet Shift\">Vet Shift<\/option>\t<\/select>\n\t\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_36_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6\">\r\n\t<label for=\"field_f8cda3\" id=\"field_f8cda3_label\" class=\"frm_primary_label\">Course language\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/label>\r\n\t\t\t<select name=\"item_meta[36]\" id=\"field_f8cda3\"  data-reqmsg=\"Course language cannot be blank.\" aria-required=\"true\" data-invmsg=\"Course language is invalid\" aria-invalid=\"false\"  >\n\t\t<option  value=\"English\">English<\/option><option  value=\"Italian\">Italian<\/option>\t<\/select>\n\t\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_37_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container vertical_radio\">\r\n\t<div  id=\"field_h6m392_label\" class=\"frm_primary_label\">I intend to take the course\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/div>\r\n\t<div class=\"frm_opt_container\" aria-labelledby=\"field_h6m392_label\" role=\"radiogroup\" aria-required=\"true\">\t\t<div class=\"frm_radio\" id=\"frm_radio_37-0\">\t\t\t<label  for=\"field_h6m392-0\">\n\t\t\t\t\t<input type=\"radio\" name=\"item_meta[37]\" id=\"field_h6m392-0\" value=\"In my clinic\"\n\t\t data-reqmsg=\"I intend to take the course non pu\u00f2 essere vuoto.\" data-invmsg=\"I intend to take the course is invalid\"   \/> In my clinic<\/label><\/div>\n\t\t<div class=\"frm_radio\" id=\"frm_radio_37-1\">\t\t\t<label  for=\"field_h6m392-1\">\n\t\t\t\t\t<input type=\"radio\" name=\"item_meta[37]\" id=\"field_h6m392-1\" value=\"At the Fattoria di Vibio\"\n\t\t data-reqmsg=\"I intend to take the course non pu\u00f2 essere vuoto.\" data-invmsg=\"I intend to take the course is invalid\"   \/> At the Fattoria di Vibio<\/label><\/div>\n<\/div>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_38_container\" class=\"frm_form_field form-field  frm_required_field frm_none_container vertical_radio\">\r\n\t<div  id=\"field_qq6ap3_label\" class=\"frm_primary_label\">Privacy\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/div>\r\n\t<div class=\"frm_opt_container\" aria-labelledby=\"field_qq6ap3_label\" role=\"group\">\t\t<div class=\"frm_checkbox\" id=\"frm_checkbox_38-0\">\t\t\t<label  for=\"field_qq6ap3-0\">\n\t\t\t<input type=\"checkbox\" name=\"item_meta[38][]\" id=\"field_qq6ap3-0\" value=\"I declare that I have read and accept the website&#039;s privacy policy *\"  data-reqmsg=\"Privacy 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